BROKEN DOWN?
SAFETY COMES FIRST.
If your car has stopped unexpectedly, put personal safety first. Once safe, gather the details a recovery operator will need.
Put safety before the recovery booking
If the vehicle stops in a dangerous position, follow the relevant roadside safety guidance. On a motorway or high-speed road, use official emergency procedures and do not stand in a live traffic lane.
Get a safe location
When safe, identify the road, nearby junction, postcode or nearby landmark. This allows a recovery operator to understand the collection point.
Describe the vehicle and fault
Make and model, approximate weight, whether it starts and whether it can roll or steer are useful. Avoid guessing if you are unsure.
Know where it needs to go
A garage, home address or other suitable destination can be agreed before the job is booked. Confirm the receiving site is accessible.
To discuss a recovery, call 07845 941818. Suitability, safety and availability are confirmed before booking.